Today’s work was as usual. I’m no longer as excited as I used to be cuz it’s really boring as there’s not much customer. I got zero sales again today. My boss gave me target from this week onwards. She said 8 COMPUTERS per WEEK!!! Imagine that! But i’m only getting 20 customer to Courts itself even in Saturday or Sunday. How is it possible for me to at least sell 1 computer per day and 1 extra on any day? I guess the target is too unrealistic. I don’t know whether there is any penalty if I don’t reach the target, but i’m sure it’s definitely IMPOSSIBLE for me to reach. sigh…
There was a customer interested in the computer today, but he wanted a break down of the sum of the total payment for the 2 years installment. Once he asked for it, I know what his reaction is going to be. He will certainly back off. Because the total sum will be like paying through your nose. I wonder why there are still many people buying stuff from Courts. The customer even put back the brochure I gave him as if he’s scared I’m going to sentence him to death.
Anyway, talking about customer. Mostly cantonese speaking chinese family have the habbits of renting TVB series from those VCD rental shop. There was this shop, or shall I say the only shop monopolied our area. They charge expensive rate for both the membership and rental fees. It cost RM12 ( unrefundable ) for membership fees and RM 4 per packet of disc which contains 2 disc each pack. It’s really unreasonable and unfair. At certain areas, you don’t even have to pay for your membership fees and you will get cheaper rates for those drama already aired on astro. If possible I really don’t wish to spend even 1 ringgit at their place. Because they don’t just have the worst rate but they also have the worst customer services. The girl in charge is doing my business as if she’s doing me such big favour and that I’m getting it for free. You know, those kind of face as if you are those annoying customer. I HATE that shop.
At first we joined because we missed some of the episode from the tv. Well usually it was my brother in charge of the rent thingy but lately, I was the one going as my parents wanted to rent some shows for relaxation. I couldn’t say no right? But the stupid GIC, I don’t know whether is it my problem or her problem but I double checked and I’m sure I don’t have any problem when I saw the way she entertained treated the other customer. The way she treated the customer is as if she’s doing everyone a big favor for FREE. Hey, WE DO PAY ok? I just couldn’t understand why such people will be put in charge of a shop. I really hope that some other shop will come and replace them but I know that’s impossible. sigh…
There was another Music store selling cds and tapes in Ipoh Parade near the escalator. If you go to Parade often, you will know which one I’m talking about. This happened in the year 1997. My friends and I was supposed to play bowling but we were too early as we reached there just right on time Parade started business. But however, the bowling centre was not opened yet so we hang around at those early bird shops. We went into the stupid Music store to look around. My friend and I was looking at the Kau Ilhamku song by Manbai, we were flipping through all those cassettes. There was this sales girl roaming around us as if we are going to stole from the shop. While we were looking, suddenly she spoke with an unpleasant voice :” What tape are you looking for?” We answered her. Then she said again annoyingly :” If I found it, are you going to buy?” FUCK her! Try saying that in cantonese in a very cocky way. Your blood is going to rage. My friend and I was really shocked when we heard that. I mean we really couldn’t find that tape because that Manbai song was still new so we are flipping through all those tape. But hello? Is that how you treat a customer? I’m so pissed and I almost said :”If you can, then I will buy.” But my friend pulled me off and out of the shop. I really gona screw her up if not for my friend pulling me away. What kind of salesgirl do you hire to talk in such cocky way? She’s totally looking down at us as if we can’t afford to pay a fucking tape and that we are there to stole. How much does a fucking tape cost man! I sweared I would never even put my foot again into that store. Even though my friend is going in, I would stay outside. I guess it’s just too bad and i feel sorry for the owner of the store for not being able to make money from me just because of some fucking lala salesgirl who thinks she’s oh so pretty for treating their customer that way. I’m still very pissed once I thought about the way she talks to us. What on earth does she thinks she is? If she’s so unwilling doing her fucking job, then fuck off. Don’t go humiliate your customer that way. Gosh, my blood still rages when I talk about this.
Have you ever faced bad customer service? Do share it out.
Tomorrow is working day even though it’s Labour Day. Have to labour on Labour Day. Wondering do I get double pay for working on Labour day…
Life is getting bland and tasteless. I hate living such unproductive life. Heading for One Tree Hill…
